Return & Refund Policy – Sellify Scooters

Thank you for shopping with Sellify Scooters.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with all original tags attached, and in its original packaging. You will also need the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us using the details below:

Sellify Scooters
Email: info@sellifyscooters.com
Address: Dragon Mart 2, International City, Dubai
Phone/WhatsApp: +971 52 208 0671

If your return is accepted, we will provide you with a return shipping label along with instructions on how and where to send your package.

Please note: Items returned without first requesting a return will not be accepted.

If you have any questions regarding returns, please contact us at info@sellifyscooters.com.

Damages and Incorrect Items

Please inspect your order upon delivery. If your item is defective, damaged, or if you receive the wrong product, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.

Exchanges

The fastest way to receive the item you want is to return the original item. Once your return has been approved, you may place a new order for the replacement product.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be processed automatically to your original payment method. Please note that it may take several business days for your bank or credit card provider to process and post the refund.

Shipping charges may apply depending on the dimensions and weight of the returned item.

If an order was placed by mistake or returned due to a change of mind, applicable merchant processing fees and bank charges may be deducted from the refund.

Products that are damaged due to misuse, show signs of use, or are returned after the 7-day return period are not eligible for a refund.